FAQs
Check the most frequently asked questions here. If you still need help then please contact us at hello@nermingtons.com
Products
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All bandanas are handmade. Hand wash cold and lay flat to dry—iron as needed. Every Nermington's bandana is 100% cotton with a 100% polyester thread woven label.
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All bows are handmade. Hand wash cold and lay flat to dry.
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Pockets are handmade please wash with like colors on cold. Wash inside out to preserve the pocket. Iron as needed.
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Please refer to our sizing guide for both bandana and bow size charts.
We recommend measuring your dogs collar length to figure out the right size bandana you'll need. If your pet is between sizes, then size up.
Bandana Sizing:
Small- 22 inch neck | Medium- 26.5 inch neck | Large- 30.5 inch neck | XLarge- 34.5 inch neck
Returns/Exchanges
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Due to the size and nature of our small business, we do not accept returns. All purchases are final sale. We have specific size charts and instructions included on every listing and highly recommend measuring your pet before purchase.
However, if you would like to exchange your order for a different size you can email us at hello@nermingtons.com and we will gladly send you the right size. We ask that you donate your previously bought item to your local shelter.
If there is an issue upon receiving your order, please contact us at hello@nermingtons.com. We will do everything we can to correct the ensure and insure your positive experience with us.
Shipping
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If the address you entered at checkout is incorrect, please email us ASAP at hello@nermingtons.com.
Please refer to this help guide to change your shipping address.
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Unfortunately, we do not ship internationally at this time.
Donations/Partners
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We would love to hear about your organization for helping pets find their forever homes. At this moment we are not taking partnership inquiries BUT we do have a few other ways we could help if it makes sense. If you would like to discuss this further, please email us at hello@nermingtons.com.
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It sure does! We utilize a portion of profits from every product on our site to benefit rescue pets. So you can feel twice as good about adding that matching shirt to your collection!
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Send us an email at hello@nermingtons.com
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We are always happy to add members to our pack! To learn more about our program, click here.
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While we would love to donate to all the giveaways, we do have to make sure it makes sense for us both. To inquire further please email us at hello@nermingtons.com.
Other
Have a question?
We would love to help!